"I'm Sandeep. I head the renewal department for Indus Pvt Ltd. The company is 17 years old and is based out of Pune. We deal with preventive health checkups and patient benefits and are tied up with 200 hospitals all over India. As policy renewal happens only once a year, customers are hesitant to hand over cash to our executives as there is a question of authenticity. Mswipe is essential for us in this regard, because when our representative swipes the card and the customer receives an immediate receipt, he is impressed and it builds up his confidence. We can also track our on ground team as the devices are GPRS enabled, so (via SMS) we know which executive is in which area in a particular time frame. It's a good system with a good future."